Can I cancel/change my order?

Unfortunately we can’t guarantee order cancellations or changes. Our warehouse team works quickly to dispatch orders as fast as possible and your order may already be in the queue for...

I just ordered and my address is wrong. Can you...

Unfortunately we can’t guarantee address changes. Our warehouse team works quickly to dispatch orders as fast as possible and your order may already be in the queue for processing. Please...

Do you have a website?

Yes. You’re on it right now actually.

Why did my order ship from Australia when I che...

We have localised websites that allow you to shop in your currency to avoid any international bank charges. However, this does not mean the goods will ship from the country...

Why is your shipping so expensive? The product ...

All of our products are shipped from Australia. When shipping goods internationally, every carrier has a minimum charge for a reliable, tracked service. It doesn't matter if we send 5g...

My package is being returned to sender. What sh...

We will need to wait for the package to arrive back to our warehouse. This can take up to six weeks as the shipping carrier pays for this service and...